FREQUENTLY ASKED QUESTIONS:
PAYMENTS
We accept Visa, MasterCard and American Express through Stripe.
Payments can also be made with PayPal.
*All shipments are charged sales tax.
Sculptures / Figurines
SHIPPING + HANDLING
GENERAL SHIPPING
We typically ship within 7-14 business days.
Order is placed and ship out every weekday, Monday through Friday, except on Holidays. We offer several shipping options at reasonable prices.
Our shipments are made through Canada Post with a tracking number for your order.
Additional fees / taxes may apply depending on your country’s customs department.
For all inquiries regarding tracking, please contact us.
RETURNS + EXCHANGES
RETURNS
For our products, all sales are final. However, we are in the business of making people happy. If you are unhappy with your purchase for any reason contact us and we will accomodate.
WHOLESALE ENQUIRIES
If you own a business and are interested in carrying our products please contact us for more information.
DAMAGED + LOST ORDERS
We do not issue refunds for lost, unclaimed, or undeliverable packages. On the rare occasion the mail couriers do damage to your order please send us a clear picture of the damage within 5 days of receiving the order and we will figure out the next course of action and work swiftly to resolve it
COMMISSIONS / CONTRACT WORK
We’re open to freelance and contract work. Please check our bookings page for more information.
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